Medical aid guidance

Helping you navigate funding with more clarity.

The practice checks medical aid details at booking so you can understand whether benefits may be available before you proceed.

Book a consultation
Illustrative consultation in a welcoming practice room
Time to talk. Space to understand your options.

Before your appointment

Care starts with clarity.

Provide your medical aid details with your booking request. The practice checks whether benefits are available and explains how payment can be arranged.

Where approval is confirmed, payment may be processed through medical aid. Private patients or those with depleted benefits may pay by credit or debit card.

Check cover with your booking

Standard consultation

30 minutes

Focused time for your care.

Consultations and follow-ups are generally 30 minutes at GP rates.

One-hour session

R1,000

Medical aid payout amount.

Subject to your scheme’s approval and available benefits. Confirm cover and any shortfall with the practice before booking.

The practical details

Know what to expect.

Clear arrangements give you more room to focus on your appointment.

01

Additional time and paperwork

Extra time, reports or administrative requirements may not be covered. You will be informed upfront where possible.

02

Payment

Appointments must be approved or paid immediately afterwards.

03

Changing your appointment

Cancellations require 24 hours’ notice.

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Mind · body · heart

Clear care. Calm support. Confidential consultations.

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